Features

In sales, we get to deal with all kinds of clients. With some we need to show flexibility, with others we need to insist on our principles... more

Jan 16, 2017 9:00 AM Motivation

How recruitment is evolving and how you can prepare. more

Jan 12, 2017 2:30 PM People

Survey reveals that more than half of people find long wait times to be their biggest frustration when dealing with customer service advisers. more

Jan 10, 2017 2:00 PM People

Sales and marketing should go together like fish and chips, tea and biscuits and ─ as the song has it ─ 'love and marriage'. more

Dec 22, 2016 10:00 AM Sales Technique

And the winners are... more

Dec 22, 2016 10:00 AM People

The campaign to protect the right to make telephone calls to customers and sales prospects... more

Dec 20, 2016 4:00 PM People

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