Difficult Behaviour Management
Understand how to manage the difficult behaviour of various personality types. Find more agreeable ways to disagree with other people.
Improve your listening skills and observational skills to build deeper rapport. Earn trust and respect much faster and grow in credibility and authority.
Recognise and respond to visual, auditory and kinaesthetic communication styles. Master positive language and sensory-specific language to effectively lead people.
Body Language Psychology
Learn how to read and respond to the five archetypes of body language.
Refine your ability to read and respond to various forms of non-verbal communication.
Learn the psychology of negotiation so you can achieve a genuine ‘win win’. Use a powerful tool to reach agreement quickly and get out of deadlock.
Influence & Persuasion
Harness your power of influence and persuasion to win enthusiastic co-operation. Sell your ideas more effectively, more often and to more people.
Learn a powerful delegation model so you can have more time and improve productivity.
Find how you can address other people’s mistakes without arousing resentment.
Call to book on: 0161 871 7722