New research data from The Top Employers Institute, which has published a global paper, On-boarding – HR Insights Report, shows how on-boarding trends are evolving as business leaders realise its influence on supporting new employees and operational effectiveness. The global trends show that senior business leaders are increasingly playing a key role in on-boarding, while measuring its effectiveness and communicating digitally with new employees.
In tandem with the global report, UK-specific figures have also been released which support the wider trends.
Since 2015, leaders from the UK’s 71 Top Employers, certified by the Top Employers Institute, have increasingly been involved with new starters as 77% of executive managers ensure they meet with new recruits - up by 15%. 93% of executive management actively promote the importance of on-boarding – up 7%, whereas 89% of business leaders are held responsible for their role in on-boarding – also up by 7%.
In the same period, those researched have increasingly connected with newly recruited employees digitally - 77%, use internal social media to chat with employees and 66% share experiences over social media. 24% now give new employees access to an online/virtual on-boarding platform before their first working day (new data in 2016).
Research also shows employers are turning on-boarding into an event, sometimes lasting up to a year, rather than a one-off process as it's becoming a multi-dimensional process, covering business, situational and cultural contexts with a much more active involvement from senior management.
Eleanor Nickerson, Director of UK Operations for Top Employers Institute, said, “During the last two decades, we've watched on-boarding mature from its original short-term orientation, to a fully-fledged longer-term programme that genuinely supports the success of a new employee. This on-boarding period can be up to a year long, but the key is a seamless integration from new learner, to productive employee. With increasing statistics in the marketplace to prove the effectiveness of good on-boarding - or more importantly, the risks of poor on-boarding - this is now a top-of-the-agenda item for organisations, and one that executives will roll their sleeves up and get involved with.Technology has found a natural home in the on-boarding process, as employers create hubs and platforms that can reach out to new starters before their first day. This is a huge jump-start to the eventual social and cultural integration of the new employee, giving them the opportunity to meet colleagues, start the learning process, and to get them excited about joining weeks in advance.”
UK data comes from research into 71 companies that are certified as Top Employers UK for 2016.