sales-i’s integration with Salesforce.com and SugarCRM enables users to find valuable new sales opportunities within their existing CRM system. The software allows for seamless interaction between sales-i and a user’s existing Salesforce.com or SugarCRM account, combining ERP and sales data with that of their CRM. It streamlines the sales process by automating data analysis and provides salespeople with an overview of their customer accounts in one simple dashboard.
Paul Black, CEO of sales-i, says: “Salesforce.com and SugarCRM are both fantastic pieces of software but they don’t provide salespeople with the factual data that will enable them to make smarter business decisions and create valuable new sales opportunities – that’s why we have chosen to integrate with the world’s two leading CRM systems.”
The new integration enables Salesforce.com and SugarCRM customers to:
- Make sales conversations more personal and profitable
- Improve forecast accuracy
- Identify market trends and customer buying behaviour
- Run highly targeted marketing campaigns based on data and fact
- Understand every customers’ buying patterns and purchasing history
- Access powerful sales analytics in one simple dashboard
sales-i analyses transactional data and alerts sales professionals to any changes in customer spend, identifies sales opportunities and alerts salespeople when and why they need to check in on customers. sales-i can also create detailed reports that are available in just a matter of seconds, which has already saved businesses thousands of report writing hours and, by enabling them to focus their time selling, increased their profits too.
Black continues: “This powerful integration gives businesses the tools they need to stay at the forefront of customers’ minds when a purchasing decision needs to be made. It gives them the opportunity to compete with big industry players on a level playing field.”