A survey by the Recruitment and Employment Confederation (REC) also found that 72% of those who had used a recruitment agency said they would use recruiters again in the future.
The study, which examined the professional image of the recruitment industry, highlighted a large disparity in perception between those who had used agencies and those that had not.
Of those which had 72% thought recruiters projected a professional image, however, this number fell to 51% when the people who had not used agencies were included in the results.
Roger Tweedy, REC director of research, said: “Recruitment is often undervalued as a profession but as this poll reveals, people are impressed with the quality of service and professionalism they received from recruiters when they turn to them for help with their job search.
“This is a great foundation to build on as we work to drive up standards and improve the reputation of recruitment in the UK.”
The survey showed that the professional image of recruiters ranked much higher than journalists (32%) and politicians (34%) but still had a way to go before being viewed as on a par with lawyers (76%) and teachers (78%).
Mark Neilan, managing director of Finlay James, said: “The recruitment industry is often viewed negatively but a lot of companies provide a top quality service and when they do that people come back for more. A lot of our business is repeated business from clients and referrals from candidates.
“With the increase in social media and in-house recruiters it has never been more important to provide a quality service to justify the fee. A good recruiter will, however, embrace changes such as social media to increase their own networks as there will always be value in having a fantastic network and a need for a strong introduction.”
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