We’re now at the height of the summer when thoughts turn to a well deserved break from work. The importance of taking time out to ‘down tools’ and re-charge our energy levels, is well documented. But what happens when you’re faced with an urgent issue that needs your attention, whilst you’re away? Is it possible to keep a sales opportunity moving forward whilst you’re taking a break without being a slave to your email inbox?
Most of us have been yanked out of our vacation bliss to address an urgent situation at work that requires immediate action. Or perhaps your holiday has fallen at the exact time when you’re waiting to hear from an important prospect, or you’re about to close a major deal. In which case, you probably want to know that a pressing matter can be resolved quickly, there and then, rather than leaving it to languish. After all who wants to return from their holiday to find that a promising prospect has gone cold or, worse, the deal has fallen through completely. It’s one of the ironies of life that last minute issues have a habit of emerging as soon as the email auto-reply has been switched on. And sadly a crisis or deadline won’t wait for us to return from holiday.
It’s important, however, to make the distinction between constantly checking in on work emails and having the ability to deal swiftly with priorities. Even busy sales executives don’t want their holidays interrupted by constant messages: that negates the very purpose of taking time out. However, I know from experience that it’s better to have the reassurance that, in the event that an urgent document needs to signed, I won’t hold things up. If it’s a make-or-break issue that means hitting target, we’d probably want to take 30 minutes away from the holiday downtime to address an important matter and have the peace of mind that we can get on with enjoying the rest of the break. This also extends to issues that arise outside of work, from important financial matters to sorting out last minute decisions on a home remodel project that may be underway while we’re away.
Keeping the Project Moving
The challenge is that so much of what we need to do requires sharing documents, images and contracts rather than simply messaging and this hasn’t always been easy to accomplish from a mobile device. Urgent matters that need a quick response often require sending information quickly to a team member, whether it’s critical numbers for a deal sheet or a signature finalising a contract - so that an action can be closed off - or to keep a project moving forward.
However new mobile tools are providing simpler, smarter methods to manage work and access content from anywhere and on any device. It means that you can share screens, sign off and edit or annotate an urgent document, and more, from any device – and without the need to juggle multiple apps or your smartphone or, worse, fire up your laptop.
These mobile collaboration tools provide new and improved ways for executives to stay connected and deal quickly with matters as they arise. They can call an impromptu meeting, start a conversation or screen share whenever they want, without having to move between different messaging or meeting apps or even away from your deckchair.
Staying connected in this way doesn’t mean giving up the holiday, nor should it mean being wedded to the phone. On the contrary, these new ways of collaborating and communicating, free you up to take your holiday, safe in the knowledge that, if you need to, you can quickly deal with a situation that demands your immediate attention whilst you’re away.