As any good sales manager would surely be well aware, an overworked team is likely to become burnt out very quickly and fall behind its expected quota. If you happen to be looking for ways to minimise your sales teams workload whilst keeping them fully engaged then you might find the following tips to be of interest:
1. Regular Meetings
Get to know your team by holding regular meetings. What work environment issues do they have that you might be able to help with? Regular meetings are a great way to get any problems out into the open and to clear the air.
A well-trained sales team is likely to be one that is confident and efficient, potentially making any reasonable workload far less demanding than for a team that happened to be poorly trained. You could enlist outside help or perhaps even rely on experienced team members to meet your team’s training requirements.
3. Provide New Sales Tools
Always ensure that your sales team has the very best tools at its disposal and that your CRM is performing to expectations. Make use of the latest mobile apps to enable your team reaches its sales goals more effectively. Every little bit of assistance that you can provide in this vital area will help your team to operate in a far more efficient and productive manner than might otherwise be the case.
4. Team Building
Get your salespeople to start thinking of themselves as part of a team. Sales can be a lonely occupation, particularly when things are not going well, and it is important that your workers support each other through any rough patches. The sharing of knowledge by more experienced team members can prove to be extremely helpful when working towards a common goal.
When attempting to improve the efficiency of your sales team, always recognise and reward any outstanding achievements by individual members. In doing so you would be providing your sales team with a strong incentive to perform well and to help spread the workload more evenly than might otherwise be the case. It is a good idea to publicly congratulate high performing team members in order to achieve maximum effect.
6. Create a Commission Structure
Recognition is helpful but financial reward for good performance is possibly even better. After all, money is the main reason that most of us turn up for work in the first place.
7. Create Personal Goals
By getting to know your team members individually, it should be possible to work out exactly what motivates each one. Offer them incentives that appeal to their personal preferences and tastes in order to help them achieve their goals.
8. Only Hire The Best
When building your team, always ensure that you only hire the very best candidates available. The potential savings in both time and money that you would save on training would surely make this particular strategy a very attractive one.
9. Are You Over-Managing Your Team?
Textbook management techniques should only ever be relied upon as a guideline, so try to ensure that you deal with your team in a sociable manner when attempting to motivate them. Good managers are often those that are on relaxed and cordial terms with their staff members.
Minimising your team’s workload could actually lead to an increase in productivity. By attempting to create a positive and relaxed environment for your staff you should find that their performance levels have increased significantly. A good sales manager would explore every available avenue in order to help his team to succeed.
Juliet Martin is a freelance writer for a provider of message handling services operating across the UK. Message Direct is one of the first companies in the country to offer telephone answering when they opened in 1994.