Customer Relationship

In my mind there are never too many times to go over the basics or reflectively look at your sales activity and ask "is this the most effective way for me to sell? more

Jun 20, 2016 10:30 AM Leadership & Coaching

Most sports teams are run better than most businesses. It’s sad but true. One of the first things I do when I go in to a company is say, “Show me your playbook"... more

Jun 13, 2016 10:00 AM Sales Technique

No one can argue against the critical role contracts play in sales. But here’s a lesser known fact... more

Apr 11, 2016 9:30 AM Sales Technique

Reputational risk is any threat to your brand’s reputation as it is perceived by customers, employees more

Mar 22, 2016 12:00 AM Leadership & Coaching

A medical colleague of mine, speaking at a conference in London recently, was cross-examined by people from other companies... more

Mar 7, 2016 10:00 AM Opinions

The internet and globalisation has changed the ways that business-to-business clients connect—but they haven’t changed some of the basics of doing business well. more

Nov 9, 2015 11:30 AM Sales Technique

Let's talk about customer relationships: What do you know about your customers? And how do you stay in touch? more

Sep 7, 2015 9:00 AM Motivation

The importance of researching and developing content. more

Aug 17, 2015 11:30 AM Sales Technique

Of course digitalisation will continue to increase dramatically, and that inevitably means many jobs will become automated. more

Jul 6, 2015 9:00 AM Opinions

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