CRM and email marketing have traditionally been considered departmentally and functionally different systems. One used by sales and customer service... more

Feb 23, 2015 12:00 AM Opinions

Is there a gap in communication between your marketing and sales process? more

Jan 12, 2015 12:00 AM Sales Technique

webCRM has won the ‘Gazelle Prize’, presented by Danish financial newspaper Borsen, for the fourth year in a row. more

Nov 20, 2014 3:45 PM Technology

Be creative! The subject line is of utmost importance, you need to encourage recipients to open your communications. more

Nov 10, 2014 12:00 AM Sales Technique

Often, the core motivation for implementing a CRM system is when you reach a certain tipping point, when keeping up with all customer information manually is hindering your effectiveness. more

Oct 6, 2014 12:00 AM Sales Technique

The rise of social media allows consumers to name and shame companies they feel give bad service. Complaints can reach an entire market easily... more

Sep 8, 2014 12:00 AM Sales Technique

Good sales people are like detectives. We are always listening to customers and cataloguing important details that help them to make the next sale. more

Aug 15, 2014 10:00 AM Technology

Store teaser
Si Leadership & Coaching
Built with Metro Publisher™