The USSA Core Sales Skills module enables firms to hire sales people who may not be fully trained in all the Core Sales Skills, because the report provided included a detailed skills needs analysis enabling employers to put their new hire through appropriate training programmes to fill the skills deficit – thus, at one stroke, removing the issue of existing staff lacking these core skills; and also solving the recruitment deficit by enabling firms to target only the training a new hire needs to become effective.
USSA was developed in response to the shocking findings of the UK Commission for Skills report published in March 2012, where they asked 85,000 firms in the UK about their employee skills. Sales was the worst performing role with 58% of firms saying their salespeople lacked Customer Handling Skills; and 47% of firms reporting that their salespeople lacked Core Job Skills. Also, firms reported that 55% of sales vacancies were unfilled owing to candidates having low Customer Handling Skills, and 53% of sales vacancies were unfilled owing to candidates having Low Job Specific skills.
The USSA is an e-commerce product and is available on-demand 24x7 around the globe. Ordered through Si-Store.com, the USSA can be purchased as a complete suite of all five Core Sales Skills, or individually by skill module, should there be just one specific area of concern you wish to look at.
“You can only manage what you can measure”
Read the full report: http://www.sales-initiative.com/downloads/1123/download/UnderstandingTheUSSA.pdf