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Consumer Trust

Find out your legal obligations for recording customer calls more

News

What does the Queen's Speech mean for the sales industry? more

Opinions

Consumer trust in a business has never been so critical. Take, for example, the recent hack on Ashley Madison which saw customer data stolen from its 37 million users... more

Opinions

The European data law will come into effect in December 2017, and with customer and prospect data at serious risk from non compliance, it will be sales that will ultimately be the indicator of the impact it has. more

People

Four in five consumers aren’t confident that their financial information is secure when dealing with big brands who take card payments over the phone more

Technology

Some companies will soon find they are barred from using customer and prospect information they have spent years painstakingly building. more

People

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