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Customer Calls

'Porsche of Sales' and author Martin Limbeck spells out the key factors behind successful cold calls... more

News

Don't answer a sales call without these top tips on customer calling... more

Toolbox

Sales calls are still the number one tool for salespeople. Use these top tips to nail the art... more

Sales Technique

Spend most of your time trying to talk customers round on the phone? These tips from speaker and author Martin Limbeck will help... more

Toolbox

Do you need to have a rethink about your contact centre? Here's why it could become a hotbed of successful sales... more

Opinions

Is cold calling really dead, or do your calls just need warming up? Sales expert James Hanoosh serves up the secret ingredients to successful sales calls... more

Sales Technique

Offline coaching using recorded sales call is a valuable tool for sales team development. Find out more... more

Training

Research from Yonder Digital Group shows how all sectors are failing on customer contactability. Find out how your sector fared... more

News

Customer experience experts discuss why it's time to up your AI game - and the best ways to do it... more

Technology

Customer experience needs the human touch. We explore how poor telecoms can affect your sales... more

News

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