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Customer Contact

Sales expert Martin Limbeck offers top tips to help you reach the buyer when cold calling... more

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Spend most of your time trying to talk customers round on the phone? These tips from speaker and author Martin Limbeck will help... more

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Can outbound voice messaging really be the answer to customer communications AND help cut resources? We take a look... more

Technology

Do you need to have a rethink about your contact centre? Here's why it could become a hotbed of successful sales... more

Opinions

Read our tips on how to write cold emails that get opened... more

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