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Sales Calls

'Porsche of Sales' and author Martin Limbeck spells out the key factors behind successful cold calls... more

News

Don't answer a sales call without these top tips on customer calling... more

Toolbox

Sales calls are still the number one tool for salespeople. Use these top tips to nail the art... more

Sales Technique

The UK's 'Most Hated Sales Trainer' offers some unusual phone prospecting tips... more

Toolbox

Spend most of your time trying to talk customers round on the phone? These tips from speaker and author Martin Limbeck will help... more

Toolbox

Is cold calling really dead, or do your calls just need warming up? Sales expert James Hanoosh serves up the secret ingredients to successful sales calls... more

Sales Technique

Fed up with failing to make it past the first hurdle? Sales trainer Tim Hoolock offers must-read tips to help your next cold call... more

Sales Technique

Anthony Reynolds, CEO of software firm Altify, talks sales timing...and how targeting may be the best way to increase revenue. more

Sales Technique

Could desk-based sales be the answer to reconnecting with clients? Ventrica's Dino Forte finds out... more

News

Offline coaching using recorded sales call is a valuable tool for sales team development. Find out more... more

Training

5 hot tips to help you reconnect with a cold lead more

Sales Technique

Telephone Compliance Council launches to protect your right to make sales calls... more

News

Put that call on hold for a moment...read these top tips to conquer call centre issues! more

Toolbox

Here are 5 great reasons why cold calling shouldn't leave you in a cold sweat... more

News

Business development firm named as a finalist in the national CX Awards, joining a ‘tidal wave of organisations focusing on customer needs’. Find out who else is excelling in customer service... more

News

Find out why older generations are choosing live chat over long customer service calls... more

News

Just about everyone uses text messaging as a way to communicate. With over 4.2 billion people using text messaging worldwide, it’s time to use texting in your business. more

Sales Technique

Use these top tips to win those all-essential appointments... more

Toolbox

NewVoiceMedia and Verint Systems join forces to give customers the experience they want. more

News

Fun facts about customer service history...but where are call centres headed next? more

Technology

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