RSS

Stephen Parker

Three reasons for high turnover in the contact centre. more

Leadership & Coaching

How Twilio integration with ThinkAutomation makes the perfect pairing. more

Sales Technique

Automation anxiety is not, strictly speaking, a new phenomenon... more

Opinions

Turn on your television this evening and there’s a strong likelihood that there will be at least one programme offering tips on how to save money... more

Leadership & Coaching

cautionSubs