Stephen Parker

Three reasons for high turnover in the contact centre. more

25 May 2017 11:00 Leadership & Coaching

How Twilio integration with ThinkAutomation makes the perfect pairing. more

5 Sep 2016 16:00 Sales Technique

Automation anxiety is not, strictly speaking, a new phenomenon... more

16 Aug 2016 15:00 Opinions

Turn on your television this evening and there’s a strong likelihood that there will be at least one programme offering tips on how to save money... more

18 Jul 2016 10:00 Leadership & Coaching