Outsourced contact centre, Ventrica which provides niche, high quality customer contact services on behalf of global blue chip brands, has launched a new affordable annual subscription-based telemarketing service aimed at smaller companies that need to build a consistent sales pipeline and increase revenues from existing customers.
Managing Director at Ventrica, Dino Forte explains, “Many businesses don’t have the resources to employ additional sales staff to call new and existing customers, but are often missing out on a huge volume of untapped opportunities.
In the past smaller companies may have shied away from using an outsourced telemarketing agency because of the up-front costs involved. However, with our new annual subscription, businesses can take advantage of making consistent and regular customer contact with prospects and existing customers, using skilled telemarketers that rely on the latest dialling technology to maximise talk-time.”
Telemarketing can be used for:
Advertising Response follow up – selling to customers who have responded to adverts/marketing campaigns but have not converted
Surveys or ‘Cuddle Calls’ – Speaking with customers after they have bought a product or service gives you valuable feedback as well as the opportunity to welcome them as a customer and encourage repeat business
Lapsed customer calling – re-engaging old customers to buy from you again
Up-selling/Cross-selling – contact existing customers with new and/or complementary products/services and offers
Reach into new markets – Target new areas to sell into e.g. overseas with multi-lingual speakers
Keeping your brand ‘top of mind’ – Buying is often down to timing, so keeping in touch with customers regularly will lead to increased sales
Ventrica’s annual telemarketing subscription options start from £1,000 per month.
For more information visit - www.ventrica.co.uk