ContactMonkey is now the world’s first app to allow Salesforce users to view and update CRM data without ever leaving Outlook 2007, 2010 and 2013.
Up to 59% of a salesperson’s day is spent on non-selling activities.* This is contributed by time wasted switching between their email application and web browser, where Salesforce lives, to copy and paste CRM data.
ContactMonkey aims to eliminate this inefficiency and drives Salesforce.com adoption by keeping their customers in their inbox where they are most productive.
The new Salesforce integration, for Outlook 2007, 2010 and 2013, allows users to read, create, update and delete Salesforce data without leaving their Outlook inbox.
- Create leads and contacts from email.
- View and update contact information on the fly.
- View their activity history and add or update their open activities.
- View and update any associated opportunities.
- Log a caseGet instant email open and link click notifications.
- See what their recipients use to open their email
Scott Pielsticker, the Founder and CEO of ContactMonkey, said: “The number one piece of feedback we had from our customers was that they were tired of leaving their inbox in order to find and update information about the people they’re emailing.
“It’s hard to keep track of your leads and contacts when you’re emailing up to 50 different people a day. It’s even harder to make sure that information is up to date.
“That’s why we’ve combined email tracking data with Salesforce to allow our customers to update Salesforce directly without ever leaving Outlook and Gmail.
“We want to keep you in the place where you’re most profitable - your inbox.”
ContactMonkey also integrates Gmail and Google Apps for Business with Salesforce for cloud-based customers.
*SOURCE: QVIDIAN SALES EXECUTION SURVEY 2013