Six Pack Shortcuts has transformed its business with NewVoiceMedia’s ContactWorld solution, empowering the company to connect with its customers, partners and employees in entirely new ways.
Working with NewVoiceMedia - a global provider of cloud technology, Six Pack Shortcuts has increased sales by 500% since implementing ContactWorld. The cloud customer contact technology enabled the provider of specialised training systems designed to enhance muscle building, encourage fat loss and improve overall fitness, to quadruple daily call numbers, increase deals closed per day by 227% and cut 69 days worth of ramp time for new agents.
After moving from three separate CRMs to a single solution – Salesforce – Six Pack Shortcuts was eager to tap the full potential of its sales infrastructure. NewVoiceMedia offered Six Pack Shortcuts a simple solution that allows members of the sales team to leverage NewVoiceMedia tools like click-to-dial, local presence, call analytics and call recording, all from within the Salesforce platform.
As a result team members saved 276 minutes per day through click-to-dial, daily outbound calls jumped from 80 to 350, local presence improved connection rates by 40% and the number of deals closed increased from 50 to 125 per day.
Jonathan Gale, CEO of NewVoiceMedia, said, “We are happy to see that Six Pack Shortcuts has experienced so much success with ContactWorld. The company has really leveraged the tools we provide to grow its business, increase office efficiencies and convert more deals. It represents the transformational changes we aim to bring all businesses that use our technology.”