1. If you want people to get out of bed for you, show them that you are more passionate about what they are capable of achieving than they are.
2. Great leadership is all about showing people that you care. If they think you really care - they’ll follow you.
3. As a boss, don’t try to be perfect, people won’t believe you! Fallibility is the hidden key to inspirational leadership, and being authentic is the passport to engagement.
4. If you want to engage with people it is vital that you make time and space to be with them, to listen to them – to share visions and ideas.
5. Be the most passionate person you know.
6. When listening to your people, listen out for what they are not telling you.
7. Make sure everyone is in the right role so that they can use whatever talents they have and take ownership. They’ll be a lot happier and take more pride in their work. Productivity will go up and absenteeism will go down.
8. Keep your team fresh and moving on by regularly setting them new challenges; having a sense of progress is vital. At the heart of having a sense of progress lies good goal setting.
9. If you want to build a strong team around you, shine the light of recognition on those who don’t want to climb the promotion ladder as well as those who do. If someone wants to stay and develop themselves in their current role, they should be regarded as equally successful as someone heading for the top.
10. Be brave! Making the right decisions for the good of the team will sometimes mean upsetting individuals.
11. Look for reasons to thank people, and when you do, don’t dilute your thanks by thanking them on your way out the door!
12. Utilise peer recognition and peer pressure – the two most powerful motivators.
13. Have some fun! Having a laugh relaxes people, it brings people together, gives everyone something to share in, and it helps release endorphins. Who wants to work with someone who isn’t fun?
14. Think of innovative ways to incentivise staff and create a sense of belonging. For example: Managers serving up breakfast; Fruit days - everyone brings in different fruits; and most popular - cake days!
15. Be crystal clear in all communications and don’t try to please everybody all of the time, it’s the secret to failure!
16. Stay focused on the positives. Every organisation has it faults but unless you can change them, don't waste your time dwelling on them.
17. Encourage staff to switch off whilst away from work so that their batteries get recharged. It’s important that you too regularly step back and see the big picture. But no so far back that you lose touch!
18. Don't be frightened to make mistakes. Try out new things and regularly spend time on the edge of your comfort zone.
19. If you want your team to think outside the box, get them out of their box! If you're looking for new ideas, go for a walk together. A different environment is likely to induce innovative thinking.
20. Never overlook the importance of the little things, the TNTs - Tiny Noticeable Things. They may be tiny but they create the biggest, longest lasting images.
21. Believe in yourself as a leader and be yourself - you'll be surprised how many people will want to follow you.