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Customer Satisfaction

Integration between live chat and CRM systems lets businesses build lasting online customer relationships. more

Dec 1, 2016 10:00 AM Sales Technique

Customer satisfaction is frequently a hot discussion topic among business owners... more

Nov 30, 2016 10:00 AM Sales Technique

A plethora of organisations have invested in a form of customer relationship management... more

Oct 17, 2016 9:30 AM Motivation

You don’t need to be Arkwright to appreciate the business benefits of being open all hours. Yet a surprising number of B2B companies have the metaphorical ‘closed sign'... more

Oct 10, 2016 12:00 PM Opinions

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