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Lessons from Amazon’s returns loophole

A contractual loophole reportedly allows Amazon customers to get their money back for items they have bought ...

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Big Al was a great sales manager but he forgot the importance of monitoring mileage... more

Jul 3, 2017 2:32 PM Opinions

Make sure your team's singing from the same hymn sheet with these tips. more

Jun 28, 2017 4:03 PM Opinions

What does the Queen's Speech mean for the sales industry? more

Jun 23, 2017 12:00 AM Opinions

Sales professionals may be under the impression that their lead response efforts are timely... more

Jun 19, 2017 11:30 AM Opinions

What exactly can you do to create and improve digital customer experiences in B2B commerce? more

Jun 19, 2017 11:00 AM Opinions

In the 1970s, the blind taste test was a staple theme of TV advertising... more

Jun 19, 2017 9:30 AM Opinions

Today’s buyers are part of a generation that has grown up with e-commerce... more

Jun 12, 2017 11:30 AM Opinions

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