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Lessons from Amazon’s returns loophole

A contractual loophole reportedly allows Amazon customers to get their money back for items they have bought ...

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What does the Queen's Speech mean for the sales industry? more

Jun 23, 2017 12:00 AM Opinions

Sales professionals may be under the impression that their lead response efforts are timely... more

Jun 19, 2017 11:30 AM Opinions

What exactly can you do to create and improve digital customer experiences in B2B commerce? more

Jun 19, 2017 11:00 AM Opinions

In the 1970s, the blind taste test was a staple theme of TV advertising... more

Jun 19, 2017 9:30 AM Opinions

Today’s buyers are part of a generation that has grown up with e-commerce... more

Jun 12, 2017 11:30 AM Opinions

Every sales person knows the increasing importance of online sales but are we all taking the time to develop a 'digital mindset'? more

Jun 12, 2017 10:00 AM , Opinions

Right now there’s a big change happening with sales and the way we work; salespeople are no longer seen as the sleazy car dealer, but more as the professional consultant... more

Jun 5, 2017 10:30 AM Opinions

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