Sales Technique
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The Gatekeepers - Don’t send your brain on holiday when you’re making that summer pitch!
In the UK, I think it is pretty standard that most places empty out in August! Nothing happens, the management go on holiday, EAs/PAs catch up on filing (or Popbitch) and, pretty much, NO decisions are made. more »
Aug 8, 2014 Sales Technique
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Wiseacre - The penny drops
While being able to engage people in a positive, lively and enthusiastic manner will open doors, you need real substance underneath all that to keep these doors open year after year. more »
Aug 8, 2014 Sales Technique
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The Gatekeepers - When the customer gets revved-up a simple ‘sorry’ could be the best sales policy!
I know I have written about customer retention before but, really, surely it is the easiest part of the sales process? more »
Aug 8, 2014 Toolbox
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The Gatekeepers - Old-fashioned values don’t always go out of date
As with lots of things in life, sometimes the oldies are just the best and I think nothing is truer than that old-fashioned saying that ‘people buy people.’ more »
Aug 8, 2014 Sales Technique
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Winning in sales is all about speed
The pain pleasure and power of pace in your business, explained by customer service expert, Chris Daffy. more »
Jul 9, 2014 Chris Daffy Opinions
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The Sales & Marketing 2.0 Conference
The Sales & Marketing 2.0 Conference, London, is produced by Selling Power magazine. more »