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Lessons from Amazon’s returns loophole

A contractual loophole reportedly allows Amazon customers to get their money back for items they have bought ...

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Big Al was a great sales manager but he forgot the importance of monitoring mileage... more

3 Jul 2017 14:32 Opinions

Make sure your team's singing from the same hymn sheet with these tips. more

28 Jun 2017 16:03 Opinions

What does the Queen's Speech mean for the sales industry? more

23 Jun 2017 00:00 Opinions

Sales professionals may be under the impression that their lead response efforts are timely... more

19 Jun 2017 11:30 Opinions

What exactly can you do to create and improve digital customer experiences in B2B commerce? more

19 Jun 2017 11:00 Opinions

In the 1970s, the blind taste test was a staple theme of TV advertising... more

19 Jun 2017 09:30 Opinions

Today’s buyers are part of a generation that has grown up with e-commerce... more

12 Jun 2017 11:30 Opinions

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